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Insurer Referral Guide

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Insurer
Insurer Scheme
Insurer Contact number
Insurer Claims number
Insurer Glass Claims number
Live chat
Claim Portal
Portal for Covernotes
Insurer email address
Insurer Fraud email
Additional Seats
Alloy Wheels
Water Tank
Chiller Unit
LPG
Criminal Conviction
Windscreen Excess
Accepts NCB from
Overlap
GAP in Cover
EU Cover
Dual Post Code
Allows driving other cars on Commercial Vehicle Insurance
Insurer cancellation charge within cooling off
Insurer cancellation charge MTC
Insurer policy wording and Key Facts(CV)
Ageas
B1,B2,O6,X2,B8,Y6,XJ
0345 122 3288
0345 122 3260
0800 174 764
N/A
Agency Number: 28562G Username: NicholaGeduld Password: CapeTown1! Link: https://extranet.ageas.co.uk
N/A
Policyservices@ageas.co.uk
riskquality@ageas.co.uk
Decline
Yes but no other modifications
Yes - Max 650L - Prof. fitted baffled tank
No
Must be carried out by an Approved LPG Autogas installer and the vehicle being registered on the UKPLG Vehicle Register
Decline
Replacement - £60 x/s; Repair - £10 x/s
PC,CV.
Refer
Refer
90 days
Highest rated
No
£24 + IPT
£24 + IPT
https://policywording.prod.cdlcloud.co.uk/MVA01-081_Jul2022_CV_PW-202208110847.pdf
Aviva
AP,VA,DD,RH
0345 030 7490
0800 678 999
0800 678 999
https://connect.avivab2b.co.uk/
Link: https://connect.avivab2b.co.uk/ Email: rebecca.oron@bisl.co.uk Password: VanComp1
Covernote to be issued manually - Refer to KZ/RO
opsuwadmin@aviva.com
consumerfraud_ib@aviva.com
3% per seat, forward facing with seat belts. 6 seats max
Refer
10% Load
Refer
5% Load if proffesionally fitted after market
Refer
£75 x/s
PC,CV.
Refer
Refer
Available at a charge
Overnight rated
No
£25 + IPT
£25 + IPT
https://policywording.prod.cdlcloud.co.uk/Aviva_GV_PW0519_Your-Van-201         9-05-15-10-27-40.pdf
Axa
AG,BM,BY,LT,X7
0330 159 1921
0345 900 4185
0800 269 661
N/A
N/A
N/A
gcvipswich.ins@axa-insurance.co.uk
gcvipswich.ins@axa-insurance.co.uk
Decline
Yes
No
Standard only
Yes
Refer
£75 x/s
PC,CV.
Accepts up to 14 days
Refer
93 days
Overnight rated
No
TBC
TBC
https://policywording.prod.cdlcloud.co.uk/GCV_PW_ACLD0718P-E-202106161405.pdf
Broker Direct(CPD)
CG,CE, XN, J3
0120 460 0300
TBC
TBC
N/A
N/A
N/A
brokerservices@brokerdirect.co.uk
brokerservices@brokerdirect.co.uk
Decline
Yes
Decline
Decline
Accept
Decline those not rehabilitated
Recplacement £60 x/s
PC,CV up to 3.5GVW
Refer
Refer
Policy provides minimum cover required by law subject to PH and Vehicle being based in UK. Cover can be extended upon referral. Rate on
Rated on highest
Yes subject to criteria being met:
£35 + IPT
£35 + IPT
https://policywording.prod.cdlcloud.co.uk/CPD_VanCare_Jan_23-202301100         953.pdf
Eridge
EV,E5
0333 200 0667
0333 241 9200
0333 241 9200
N/A
N/A
N/A
info@eridgeunderwriting.com
info@eridgeunderwriting.com
Decline
Acceptable
Acceptable
Decline
Acceptable providing this is professionally fitted and a certificate is produced confirming this
Decline unless considered spent under rehab act
£75 x/s for repairs, £15 for replacements. Maximum limit per windscreen claim repair or replacement is £400 after the deduction of the excess. Non approved repairer is £75 limit after the deduction of the excess
Only NCB earned on CV is acceptable
Refer
Refer
Minimum Legal cover granted as standard. For fully comp these will need to be referred to underwriting.
Decline
No
£12.50 + IPT
£12.50 + IPT
http://policywording.cdlis.co.uk/CV_CVPOLV9-202212131549.pdf
Covea
CO,CV,V2
0330 221 0777
0330 024 2240
0330 024 2270
https://www.coveainsurance.co.uk/brokers/
Link: https://brkinfo.coveainsurance.co.uk/PBR79631 Username: PBR79631 Password: Deem2c7*U2b@wc
N/A
privatecar@coveainsurance.co.uk
privatecar@coveainsurance.co.uk
Decline
Refer - Max £1000/Std Size with locking nuts only
No
No
http://www.drivelpg.co.uk/
Refer
£75 x/s or £100 x/s
PC,CV. Unacceptable Proof of NCD:NCD not earned in the UK, Motorcycle NCD, Any type of NCD that expired over 2 years from the date of inception unless it is for a member of the Armed Forces who has been posted overseas. Then allow up to 3 years from the date of inception due to Armed Forces covenant.
Refer if more than 60 days
Allows 2 years provided no claims or convictions
35 days
Highest rated
 
£10 + IPT
£32 + IPT
https://policywording.prod.cdlcloud.co.uk/Covea_GV_PW0520_CV-2020-05-2         7-11-05-30.pdf
Highway
A3,AD,KJ,AU
0800 678 3048
0800 028 9655
0800 169 9499
N/A
Link: https://portal.lvbroker.co.uk/s/ Username: Rebecca.oron@vcil.co.uk Password: LVportal2023!
Link: https://portal.lvbroker.co.uk/s/ Username: Rebecca.oron@vcil.co.uk Password: LVportal2023!
Motor@lv.co.uk
Motor@lv.co.uk
Additional Seats - Up to a total of 6 seats - +17.5% load Additional Seats - A total of 7 seats - Refer Additional Seats - A total of 8+ seats - Decline
12.5% load
Accept normal terms
Yes if rated as refrigerated
Accept normal terms
Refer
£75 x/s or £150 x/s
PC,CV.
Accepts up to 30 days
Refer
90 days
Highest rated
No
£25 + IPT
£25 + IPT
https://policywording.prod.cdlcloud.co.uk/LVBroker_GV_PW0120_HighwayVa         n-2020-01-10-09-07-01.pdf
Markerstudy
A2, EO
0122 728 4700
0344 873 8183
TBC
TBC
N/A
N/A
processing@markerstudy.com
PolicyFraud@markerstudy.com/technical@markerstudy.com
Refer
Refer
Refer
Refer
Refer
Refer
£100 x/s
PC,CV.
Refer
Refer
30 days
Highest rated
No
Up to £50 + IPT
Up to £50 + IPT
http://policywording.cdlis.co.uk/MISL_GV_PW0419-2019-05-21-10-25-00.pdf
NIG
N8, N9
0345 602 4214
0345 607 1626
0800 028 3754 or 0800 622 122
N/A
N/A
Link: https://thehub.nig.com/ Username: SERVICC1 Password: Vancompare10!
commercialvehicle@nig-uk.com
commercialvehicle@nig-uk.com
Decline
Fitted as standard is fine without referral, otherwise answer modification field on CDL
Decline
Decline
Accepted if professionally fitted
Decline unless considered spent under rehab act
£75x/s – must go to Autoglass who are our approved supplier. Other suppliers can be used but indemnity is limited to £125 after excess.
PC,CV.
Allows up to 7 days
PH to provide reason and CDL to be noted. If over 7 days then refer
Third Party Only
Refer
No
TBC
TBC
http://policywording.cdlis.co.uk/NIG_Van_Policy_Booklet-202203171223.pdf
Pukka
PA, PC
0800 240 4989
0800 240 4988
 
N/A
N/A
N/A
UW@pukka.co.uk
UW@pukka.co.uk
Decline
Refer
Decline
Refer
Decline
Decline
£75 x/s
PC,CV.
Acceptable if under 21 days
Accepts up to 21 days
Refer
Highest rated
No
TBC
TBC
https://policywording.prod.cdlcloud.co.uk/NIG_v3_Pukka_CV-202304111559         .pdf
Sabre
S6,SB
0130 674 0074
0130 674 7380
0130 674 7380
N/A
N/A
N/A
policy.operations@sabre.co.uk
policy.operations@sabre.co.uk
Decline
Yes
Yes
Yes as long as inline with occupation
 
Decline
£85 x/s or £150 x/s or £20 repair x/s
PC,CV.
Allows 2 days
Refer
28 days
Highest rated
No
£25  IPT
£50 + IPT
https://policywording.prod.cdlcloud.co.uk/T_03-23_CV-202301111159.pdf
Zenith
ZY, EO
0122 728 4700
0344 873 8183
 
N/A
N/A
N/A
processing@markerstudy.com
PolicyFraud@markerstudy.com/technical@markerstudy.com
Refer
Refer
Refer
Refer
Refer
Refer
£100 x/s
PC,CV.
Refer
Refer
30 days
Highest rated
No
Up to £50 + IPT
Up to £50 + IPT
http://policywording.cdlis.co.uk/MISL_GV_PW0320-2020-08-18-09-34-49.pdf
Zenith Marque
CN,ZK,A8,CM,C6
0122 728 4700
0344 873 8183
 
N/A
N/A
N/A
processing@markerstudy.com
PolicyFraud@markerstudy.com/technical@markerstudy.com
Refer
Refer
Refer
Refer
Refer
Refer
£100 x/s
PC,CV.
Refer
Refer
30 days
Highest rated
No
Up to £50 + IPT
Up to £50 + IPT
http://policywording.cdlis.co.uk/MISL_GV_PW0320-2020-08-18-09-34-49.pdf
Watford
XR
0344 776 8346
0344 840 950
0800 955 0108
N/A
N/A
N/A
watford@sbgl.co.uk
watford@sbgl.co.uk
TBC
TBC
TBC
TBC
TBC
TBC
Replacement only £75 x/s, Repair or Replacement requiring Camera and Sensor Calibration £150 x/s
CV
TBC
TBC
30 days
TBC
No
TBC
TBC
https://policywording.prod.cdlcloud.co.uk/05StdCV-WICEGeneric-PW0623-2         02305111150.pdf
Kitusune
VK
N/A
0344 854 0677
0344 854 0677
N/A
N/A
N/A
enquiries@kitsuneassociates.co.uk
enquiries@kitsuneassociates.co.uk
Refer
 
Refer
Refer
Refer
 
Repair £25 x/s £75 x/s Replacement
PC,CV.
Refer
Refer
90 days
TBC
No
£20
£50
http://policywording.cdlis.co.uk/KTCV112021AIELV2_-202207051721.pdf
Premier
PR,U7
0120 228 3184
0800 923 4222
0800 923 4222
N/A
N/A
N/A
premier.admin@premierunderwriting.com
premier.admin@premierunderwriting.com
No alteration is permitted to the manufacturer’s specification; maximum number of seats is 3
Refer unless size remains the same
Refer
Refer
Refer- Only acceptable if the vehicle registration shows as an LPG conversion on http://www.drivelpg.co.uk/
Refer
£80x/s £10 repair
PC,CV.
Refer more than 14 days
Refer more than 14 days
90 days
Highest rated
No
TBC
TBC
http://policywording.cdlis.co.uk/PREMIER_PUL_PICL_CV_2022-202208221053.pdf
ERS
EQ
0345 266 9217
0800 054 2631
0330 123 5992
N/A
N/A
N/A
uwvalidation@ers.com
uwvalidation@ers.com
TBC
TBC
Refer
Refer
TBC
Refer
£75x/s £10 repair
PC,CV.
TBC
TBC
TBC
TBC
TBC
TBC
TBC
http://policywording.cdlis.co.uk/ERS_Van-Wording_ACVA_0922-202211221524.pdf
 
 
 
 
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